SHIPPING AND RETURNS
Shipping Policy
We offer FREE SHIPPING on Australian orders over $90.00 and $9.50 flat rate on all other orders.
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NSW, VIC, ACT: Delivered within 2-5 business days
SA, WA, NT, QLD, TAS: Delivered within 4-10 business days
INTERNATIONAL: Delivered within 10-15 business days
A signature on receipt will be required. We do not deliver to PO boxes or Parcel Lockers. Your address will be rejected when checking out if it is not a street address.
In the event that you should miss your scheduled delivery, the courier will leave a notification card and re-attempt the following working day. The courier will attempt delivery of the order on 2 consecutive working days, unless they are instructed by the recipient or a member of our Customer Service team to hold for a future delivery date.
Should the courier be unable to complete delivery after the 2 attempts have been made, your order will be returned to us. In this case Timascoaching reserves the right to charge you again for any return and re-send costs that we incur.
Return & Exchange Policy
Subject to your rights at law, we will accept return of Products for refund if:
1. You change your mind within 30 days the goods being dispatched by us. 2. We accept that you have received a Product from us that is different to the one you order.
3. We accept that the Products were damaged or faulty at the time of delivery to you.
Timascoaching will allow cancelations of orders only in the event that they have not yet been dispatched.